Regulatory Information and Disclosures
Access all regulatory documents, charters, and disclosures for PMS.
Download official documents and view our compliance information.
Disclosure Documents
Access and download all regulatory and compliance documents for PMS.
Portfolio Management Services (PMS)
BugleRock General
Payment via UPI for Investors
PMS – Payment FAQ and UPI QR Code
Contact Information
Reach out to our Principal Officer, Compliance Officer, Grievance Officer, or visit our offices.
IMPORTANT INFORMATION
| Name of the Portfolio Manager (Investment Adviser) | Buglerock Capital Private Limited (Formerly known as o3 Securities Private Limited) |
|---|---|
| Corporate Identification Number (CIN) | U67120KA2008PTC047749 |
| SEBI Portfolio Manager (PMS) Registration number | INP000005430 |
| Logo of the company |  |
| Type of Registration and its Validity | Non-Individual; Oct 09, 2024 - Perpetual |
| Principal Officer | Mr. Rajesh Keswani Phone No. +91 022 69251000 Email ID: rajesh.k@buglerock.asia |
| Compliance Officer and Grievance Redressal Officer | Mr. Bharat M Sharda Phone No. +91 9820187555 Email ID: bharat.sharda@buglerock.asia |
BugleRock Office Address
| Registered Office Address with telephone number | PRESTIGE TAKT, 1st Floor 23, Kasturba Road Cross, Bangalore – 560001 Phone No. +91 080 6902 9000 |
|---|---|
| Correspondence Office Address | One World Center, Tower 2, Office No 802, 8th Floor, Senapati Bapat Marg, Elphinstone Road West, Mumbai - 400 013, India Phone No. +91 080 6925 1000 |
SEBI Office Address
SEBI Bhavan, Plot No. C-4 A,
G Block, Bandra Kurla Complex,
Bandra East, Mumbai 400051
Disclaimer: Investment in securities market are subject to market risks. Read all related documents carefully before investing. Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Grievance Redressal and Escalation Matrix
Understand the process and contacts for escalating and resolving grievances.
| Level | Details of Designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|---|
| Level 1 | Head of Client Servicing | Madhura Nansi | One World Center, Tower 2, Office No 802, 8th Floor, Senapati Bapat Marg, Elphinstone Road West, Mumbai – 400 013, Maharashtra, India | +91 022 6925 1000 | pmsassist@buglerock.asia |
Working Hours:
Monday to Friday
Timing: 9.00 am to 6:00 pm excluding public holidays |
| Level 2 | Head of Operation | Navin Jumani | One World Center, Tower 2, Office No 802, 8th Floor, Senapati Bapat Marg, Elphinstone Road West, Mumbai – 400 013, Maharashtra, India | +91 022 6925 1000 | navin.j@buglerock.asia | |
| Level 3 | Compliance Officer | Bharat M Sharda | One World Center, Tower 2, Office No 802, 8th Floor, Senapati Bapat Marg, Elphinstone Road West, Mumbai – 400 013, Maharashtra, India | +91 022 6925 1000 |
Email id 1: -
bharat.s@buglerock.asia
Email id 2: - compliance@buglerock.asia |
|
| Level 4 | Principal Officer | Rajesh Keswani | One World Center, Tower 2, Office No 802, 8th Floor, Senapati Bapat Marg, Elphinstone Road West, Mumbai – 400 013, Maharashtra, India | +91 022 6925 1000 | rajesh.k@buglerock.asia |
Redressal of Client Grievances
Learn how to raise, escalate, and resolve your investment-related complaints.
Investors are entitled to make a complaint in writing, orally or telephonically directly to Buglerock Capital Private Limited. Investors that are serviced by independent advisors or distributors can also raise their complaints through them. It is mandatory for any investor having grievances to take up the matter directly with Buglerock Capital before approaching regulatory bodies. Buglerock Capital shall endeavour to redress the Investor complaint(s) within within 21 (twenty-one) calendar days from the date of the receipt of the complaint by Buglerock Capital.
For complaints related to PMS the Investors can directly reach Buglerock Capital through:
| Phone | Letters | |
|---|---|---|
| pmsassist@buglerock.asia | +91 080 6902 9000 | Registered Office Address:- PRESTIGE TAKT, 1st Floor 23, Kasturba Road Cross, Bangalore – 560001 |
| compliance@buglerock.asia | + 91 022 6925 1000 | Correspondence Office Address One World Center, Tower 2, Office No 802, 8th Floor, Senapati Bapat Marg, Elphinstone Road West, Mumbai – 400 013, Maharashtra, India |
Buglerock Capital shall endeavour to redress the Investor complaint(s) within within 21 (twenty-one) calendar days from the date of the receipt of the complaint by Buglerock Capital.
If investors are still not satisfied with the response from Buglerock Capital, they can lodge their grievances with SEBI at https://scores.sebi.gov.in/scores-home/ or may also write to any of the offices of SEBI or contact SEBI Office on Toll Free Helpline at 1800 266 7575 / 1800 22 7575.
The complaint shall be lodged on SCORES within one year from the date of cause of action, where the complainant has approached Buglerock Capital, for redressal of the complaint and
- Buglerock Capital has rejected the complaint or,
- The complainant has not received any communication from Buglerock Capital or,
- The complainant is not satisfied with the reply received or the redressal action taken by Buglerock Capital.
SCORES may be accessed through SCORES mobile application as well, same can be downloaded from Google Play Store or Apple App Store. If the investor is not satisfied with the extent of redressal of grievance by Buglerock Capital, there is a one-time option for "review" of the extent of the redressal, which can be exercised within 15 days from the date of closure of the complaint on SCORES. Thereafter, the complaint shall be escalated to the supervising official of the dealing officer of SEBI.
After exhausting all aforementioned options for resolution, if the client is not satisfied, they can initiate dispute resolution through the Online Dispute Resolution Portal (ODR).
Alternatively, the client can directly initiate dispute resolution through the ODR Portal if the grievance lodged with the Portfolio Manager is not satisfactorily resolved or at any stage of the subsequent escalations mentioned above.
The dispute resolution through the ODR Portal can be initiated when the complaint/dispute is not under consideration in SCOREs guidelines or not pending before any arbitral process, court, tribunal or consumer forum or are non-arbitrable in terms of Indian law.
Direct Onboarding - Portfolio Management Services
Information about direct onboarding options and investor empowerment tools.
As per SEBI Circular dated February 13, 2020 on Guidelines for Portfolio Managers, clients have an option to be on-boarded directly by the Portfolio Manager without intermediation of persons engaged in distribution services. For more details about the Portfolio Manager and our direct on-boarding option, you may refer to the disclosure document available here or free feel to contact us on pmscs@buglerock.asia
SEBI wide press release no. PR No.10/2024 dated June 04, 2024, has launched “Saa₹thi 2.0”. It is an application for empowering investors with reliable and essential insights into the securities market. The app is now available for download on Google Play Store or Apple App Store.
